In the unlikely event that you're not satisfied with your purchase due to receiving a defective device or similar issues, Future Mobile offers the option to return the undamaged device within 10 days from the delivery date.
To be eligible for a return, the item must remain unused and in the same condition as when it was delivered, including being in its original packaging.
Once we receive the returned item, our product team will conduct an inspection. If the return criteria are met, a full refund will be processed within 14 days.
However, if our product team finds visible signs of usage on the item, we reserve the right to deduct up to 20% + 150 from the refund amount, based on the item's value.
To avail of the 10-day return policy, please fill out the corresponding web form available at the following link: