Need to return something? Here’s How!
Received an item that doesn't meet your expectations? No problem at all! All you need to do is complete our online claims form within the first 10 days of receiving the item. It's crucial to do this on time - late submissions could complicate our ability to assist you effectively. So, to ensure a smooth and hassle-free process, make sure to address this as soon as possible! Let's work together to resolve it quickly.
12-Month Warranty—Your Safety Net!
Every gadget from us is backed by a 12-month warranty, reflecting our confidence in their quality. If your device encounters any issues, just select "Warranty Request" on our form for a complimentary repair. If you decide to return your order, simply choose the option "I have received my order and I want to return it." It's as simple as that—easy and straightforward!
Start Your Claim or Return:
To initiate the process, visit our website and access the claims form. Once you fill it out, we'll arrange for your device to be picked up. A courier will contact you to schedule a convenient time for collection. You can access and complete the form through the following link:
https://futuremobile.ae/pages/warranty-and-claims
Once we have your device back, our team will give it a thorough check. Whether it’s a repair under warranty or a return you’re after, we’ll take care of it and aim to have everything resolved within 15 days.
We’re here to make sure you’re happy with your purchase every step of the way!